11-02-2025, 02:05 AM
As with most other things, you get what you pay for and I've always gone for reputable companies. A Discovery stolen from the drive was replaced by a slightly better one with a superior specification within two weeks. When a few years ago, an 83-year-old fell asleep at the wheel and crashed head-on into me, my insurer paid up immediately with no questions asked - and with no argument about the car's value. In a similar but more deadly accident, a chap died at the wheel of his car and crashed into the side of my wife's. She was uninjured, but the trauma of the situation, as we tried to revive the driver, was considerable. We just reported the event to Saga, and within a day, a hire car was delivered; the damaged car was collected, repaired and handed back two weeks later. No exchange of letters, no phone calls, just perfect service. Saving a couple of hundred pounds a year might be appealing - until crunch time comes.