Meet the RH Insurance dedicated in-house claims engineers

[RH Insurance]

RH Specialist vehicle insurance is delighted to introduce two dedicated and experienced in-house claims handlers





by Emma Airey, Head of RH Specialist vehicle insurance




RH places great value on its claims experience for customers, and we’d like you to meet the engineers we’re proud to trust with the crucial work of claims assessment. 



Both are highly qualified – but more than that, they’re true petrolheads.



Gary Sayer

I have had a passion for all things car-related since working with my dad in his body shop at ten years’ old. Throughout my career I have worked for major insurers and independent
engineers, where I’ve taken responsibility for assessing and preparing costs. My role has included a huge diversity of inspections on all types of vehicles from bicycles to cement
mixers to light aircraft. Preparing an Escort for a rally team kicked-off a long-term hobby, and I’ve since prepared and repaired several of my own rally cars for road and stage rallying.

I like working for a specialist motor insurer – I get to see such a diverse range of vehicles, making each day different. It’s great to get under the hood of so many different vehicles. I enjoy dealing with classic car claims as I have a keen interest in engineering methods and materials associated with them, not to mention the constant reminder by colleagues that I can probably recall working on some of them! That enthusiasm for older cars means I am thoroughly looking forward to dealing with RH customer claims".

Owen Davies

My career in the motor industry started in 1980, and in 1982 I secured an apprenticeship with a coachbuilder in Port Talbot, South Wales. I repaired and restored a variety of coach-built and more mainstream vehicles, and I’m still a fully qualified paint sprayer.  I have owned many performance and classic cars over the years including a Capri Laser, Toyota Celica ST2000 and more recently a Mazda MX-5, and I still have a passion for the repair and restoration of classic vehicles. What I love about the work I do for RH is the variety of vehicle types and customers we see, each having their own individual requirements.  Our team has built a whole network of experts that we can call upon if needed.

For example, we had a customer who lost control of their beloved 1923 Bean Tourer. The suspension and rear axle parts were problematic to source but because of our extensive support network, we managed to find a repairer who had the vehicle’s design specifications and had the parts made. Happy customers all round. After 38 years in the motor trade I’m really looking forward to this next chapter, focussing my work on RH customer claims.

To contact Gary and Owen you can reach them at: claims@ers.com



A copy of the full press release is attached to this post as a pdf document.



With best regards,



The RH Team

[Howard Wright]

Thanks for the introductions 

Just hope we don’t need to use you!

Cheers

Howard