19-07-2023, 07:30 PM
Today, on the last day of our North West Scotland coastal trip, I had to use the A7 RH Recovery service for the first time in 15-20 years.
50 miles from our intended finish point the pinion gave up on the Chummy, it’s had a hard life and a bit of a time bomb.
We were stopped on a very remote, unclassified road, 30 miles north of Inverness. RH answered immediately and were able to pinpoint our exact location using our phone signal.
We were travelling in two cars and although I had been driving the Chummy, and Tanya the Ulster, it seemed sensible for me to drive in in the Ulster with Willow and Tanya wait with Chummy, Daisy and Poppy for recovery.
She received a text within a few minutes detailing the pick up time, which was adhered to. The lorry recovered the three of them, Chummy and the luggage trailer it had been pulling.
They are delivered to the door 15 minutes after Willow and I arrived back.
The service included two follow up calls to Tanya, checking she was okay and that all was going to plan.
This was faultless service in a remote location - thank you very much RH, none of us ever felt stressed or out of the picture in any way. I may not be a frequent user of this service but my experience today was extremely positive and I would recommend the company to you all.
50 miles from our intended finish point the pinion gave up on the Chummy, it’s had a hard life and a bit of a time bomb.
We were stopped on a very remote, unclassified road, 30 miles north of Inverness. RH answered immediately and were able to pinpoint our exact location using our phone signal.
We were travelling in two cars and although I had been driving the Chummy, and Tanya the Ulster, it seemed sensible for me to drive in in the Ulster with Willow and Tanya wait with Chummy, Daisy and Poppy for recovery.
She received a text within a few minutes detailing the pick up time, which was adhered to. The lorry recovered the three of them, Chummy and the luggage trailer it had been pulling.
They are delivered to the door 15 minutes after Willow and I arrived back.
The service included two follow up calls to Tanya, checking she was okay and that all was going to plan.
This was faultless service in a remote location - thank you very much RH, none of us ever felt stressed or out of the picture in any way. I may not be a frequent user of this service but my experience today was extremely positive and I would recommend the company to you all.