13-06-2023, 11:29 AM
The issue I have experienced with RAC is that the call handlers insist on sending out a patrol, regardless of the reported problem. I phoned them up requesting recovery following a comprehensive engine 'blow up' on a three lane A road. The call handler -probably from a script on their screen- told me that "90% (IIRC) of problems are fixed by our technicians at the roadside". I replied that they would need to send a magician, not a technician if my car was going to be driven home when some important inside bits of the motor were now on the outside. So, when the technician eventually turned up, I opened the bonnet, and he called in for recovery and I waited another hour at the roadside.
Simple roadside fix?
![[Image: 52971726688_42f0aee0da_c.jpg]](https://live.staticflickr.com/65535/52971726688_42f0aee0da_c.jpg)
![[Image: 52971413669_9b877c0c1e_c.jpg]](https://live.staticflickr.com/65535/52971413669_9b877c0c1e_c.jpg)
For comparison, Not a problem we had when needed RH recovery a few years ago. Sue's Fiat 500 Giardinera melted its contact breaker points -the only ignition component that turned out not to be in the on board spares kit
- on the M3 returning from Beaulieu. We phoned for recovery, I stated the problem and the probable non-availability of the relevant spare part anywhere nearby, a recovery truck was dispatched and turned up about 40 minutes later.
Simple roadside fix?
For comparison, Not a problem we had when needed RH recovery a few years ago. Sue's Fiat 500 Giardinera melted its contact breaker points -the only ignition component that turned out not to be in the on board spares kit
- on the M3 returning from Beaulieu. We phoned for recovery, I stated the problem and the probable non-availability of the relevant spare part anywhere nearby, a recovery truck was dispatched and turned up about 40 minutes later.