26-11-2021, 01:09 AM
(This post was last modified: 26-11-2021, 01:19 AM by Tony Griffiths.)
(26-11-2021, 12:45 AM)Charles P Wrote:(25-11-2021, 10:04 PM)Steve kay Wrote: Privatisation, Ruairidh, got to look after the shareholders first.
It wasn't private in 2004 when the story was published.
You beat me to it. We send out loads of mail and, so far in the last ten years, our few (low-value) claims have, happily, been met. One downer is that compensation for first-class mail was cut (to £20 I think) caused I was told, by masses of people making spurious claims against low-value items. Some of the worst practices are perpetrated by UPS and FedEx - lots of stories online about the tricks they try to pull off. We avoid them with one exception - if the customer has an account, we use that.