13-09-2018, 04:49 PM
(13-09-2018, 04:36 PM)Geoff101 Wrote: In my case, fortunately despite 'losing it' they had managed to cash the cheque that I sent with it for the fee, so I was able to prove that they'd had it.When we moved house some years ago, I sent off six V5 documents for change of address to be recorded, together with a letter asking for return of the documents submitted so that we could have a full record for these historic vehicles. When the originals were not returned investigation revealed that they will return them when asked to do so, but in this case they had all been destroyed; 'sorry, nothing we can do about it etc', although they sent some incomplete microfilm scans. The main lesson here is never send documents for more than one vehicle in the same envelope. Hopefully they will not mistreat more than one at a time that way.
Robert Leigh