04-06-2024, 08:31 PM
My premium with RH increased by 15% this year, for the third year running. I did question why and was told it was "too boring to explain" but the regular increases did go alongside a commitment to never increase premiums by more than 15%
I also noted that one car had changed from agreed value to market value (quickly changed back after some discussion about whether I needed to get it valued again) and I was asked to go through all the modifications to my special. The call handler seemed surprised they did not have modifications on record, which in itself is slightly troubling.
The call centre staff and ongoing price increases should give me good reason to shop around but Emma's willingness to fight our corner and a general sense that claims are well handled are making me stay.
Incidentally I'm not entirely convinced that the insurance industry is having to raise premiums across the board; two modern car premiums are largely unchanged from last year, once house insurance premium is 5% up and one is 50% down.
I also noted that one car had changed from agreed value to market value (quickly changed back after some discussion about whether I needed to get it valued again) and I was asked to go through all the modifications to my special. The call handler seemed surprised they did not have modifications on record, which in itself is slightly troubling.
The call centre staff and ongoing price increases should give me good reason to shop around but Emma's willingness to fight our corner and a general sense that claims are well handled are making me stay.
Incidentally I'm not entirely convinced that the insurance industry is having to raise premiums across the board; two modern car premiums are largely unchanged from last year, once house insurance premium is 5% up and one is 50% down.