(31-03-2024, 09:01 PM)Steve kay Wrote: I do not have anything to do with insurance other than as a user, but I have to remark that being rescued in three hours on a Bank Holiday weekend, and not being dropped off in a motorway services for another three hour wait sounds pretty good to me. When I compare what we get from the likes of RH and Routen Chaplin with what pals who have the misfortune to have “moderns” put up with we are very lucky indeed. Much lower premiums, far better response to those old fashioned things called phone calls. Generally the recovery lads are much better, if it’s one of our insurers the recovery team check track, length, number of wheels and weight to make sure they send a truck on which the car is collectible. A broken down “classic” Saab with no computers or GM parts caused a phone diagnosis. The mechanic decided recovery was unessecary, he diverted past a specialist in Staffordshire for replacement parts and a roadside repair sorted it out. He was delighted to do cars, rather than just winch a computer disaster onto a truck.
When my modern Merc broke down with a fractured petrol pipe Green Flag sent out a guy who arrived (after many hours) in a transit type van marked something like “Battery Recovery Vehicle”. He had no tools, not even a torch, only his mobile phone. It took 8 hours to get recovered two miles after a second flat bed was sent out.
I ditched both Green Flag along with the incredibly poorly made and unreliable Mercedes.